As demand continues to grow, we remain committed to serving you with the highest level of care. With the support of our trusted partner Fedex, we ensure that every order arrives safely and seamlessly delivered with the same attention and sincerity that define our house.
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FedEx Overnight Express
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Next Day within contiguous U.S., if fulfilled by 2:00 PM EST.
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FedEx 2-Day Express
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1-2 business days within contiguous U.S.
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FedEx Standard Ground
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3-7 business days within contiguous U.S.
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| FedEx International Shipping | 6-12 business days, depending on individual country's customs and local shipping carrier availability. |
| Service Days | Monday - Saturday. Delivery is between 9 a.m. and 8 p.m. |
| Delivery Area | Available throughout all states contained within the contiguous U.S., International delivery dependent on individual country customs and carrier availability restrictions. |
| Exceptions | FedEx cannot deliver to P.O. boxes. |
Can FedEx hold a shipment being sent to my home or send it to an alternate location?
If a package is on the way to your home and circumstances have changed, there are several options available to update your delivery. Register for FedEx Delivery Manager to request delivery to an alternate location, leave detailed delivery instructions for your FedEx driver, or place a temporary delivery hold on your deliveries for up to 14 days. You may also contact Customer Support with your tracking number or door tag number for assistance with redirecting
a package.
What happens if FedEx has attempted to deliver to a closed business?
FedEx Express and FedEx Ground
In the event a business is closed, FedEx will follow their current operating procedures to attempt to complete delivery at a later time. As mentioned above, Hold at Location/Redirect to Hold, Re-route and Return to Shipper are additional options. Requests for Hold at Location/Redirect to Hold, Re-route and Return to Shipper may experience delays in areas where shelter in place orders are in effect due to significant backlogs of undeliverable shipments.
How can I modify my regular scheduled pickup if my business is closed or has moved operations to a residential location?
You can either cancel, suspend, reschedule or move your pickup to an alternate location by talking to your FedEx account executive. If you choose to cancel your regularly scheduled pickups altogether, you can still schedule one-time pickups online or drop-off at a nearby FedEx Drop Box at a participating FedEx location.